Legal

Privacy Policy

Last updated: October 12, 2026

Guangzhou One Plus One Packaging Co., Ltd. (“OnePlusOne Packaging,” “we,” “us,” or “our”) operates this business-to-business custom packaging website. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit our website or contact us about a packaging project.

Information We Collect

When you submit a Contact, Quote, or Inquiry Form, or communicate with our sales team, we may collect:

  • Name
  • Business email address
  • Phone number or WhatsApp contact
  • Company name
  • Packaging requirements, including size, material, printing, finish, quantity, and delivery needs
  • Messages and other project information you choose to provide
  • Artwork, logos, specifications, or other files when file upload is available

We may also collect limited technical information automatically, such as IP address, browser type, device information, pages visited, referring pages, and approximate interaction data through server logs, cookies, security tools, or analytics services.

How We Use Information

We use information to:

  • Respond to inquiries and communicate with your company
  • Understand packaging requirements and prepare quotations
  • Discuss specifications, artwork, samples, production, delivery, and logistics
  • Manage projects, confirmed orders, and after-sales communication
  • Operate, secure, maintain, and improve the website
  • Meet applicable legal, accounting, and business record obligations

Submitting an inquiry does not create an order. Information provided through the website is used to support business discussions and project evaluation.

Cookies and Analytics

Our website may use cookies or similar technologies that are necessary for site operation, security, preferences, and performance measurement. We may use analytics services to understand how visitors use the website. Where required by applicable law, non-essential cookies will be used subject to the relevant consent choices.

Service Providers and Data Sharing

We may share information only as reasonably necessary with service providers that support website hosting, email delivery, security, analytics, file storage, business communications, and project fulfilment. These providers process information for the services they provide to us. We may also disclose information when required by applicable law or when reasonably necessary to protect our rights, users, or systems.

We do not sell personal information submitted through our inquiry forms.

Data Retention

We retain inquiry and project information for as long as reasonably necessary to respond to your request, manage a business relationship, support quotations or confirmed projects, maintain appropriate business records, resolve disputes, and meet applicable legal obligations. Retention periods may vary according to the nature and status of the project.

Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law and your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, and to object to or withdraw consent for certain processing. We may need to verify your identity before completing a request. You may contact us using the details below.

Third-Party Links

Our website may link to third-party websites or platforms. Their privacy practices are controlled by their own policies, and we are not responsible for their content or data practices.

Policy Updates

We may update this Privacy Policy to reflect changes in our website, business practices, or applicable requirements. The updated version will be posted on this page with a revised date.

Contact Us

For privacy questions or requests, contact Guangzhou One Plus One Packaging Co., Ltd.: